EczeMate® Frequently Asked Questions

What is EczeMate?

EczeMate’s special composition breaks the pathological cycle (i.e. Cracking, Itching, Bleeding, Infections) within your skin. Eczemate halts this damaging process and returns the skin to its normal physiological functionality. **

Is it safe for my Newborn Baby, Child or Teenager?

EczeMate is a safe and versatile medication for the whole family with no side effects or conflicts with other medications. In rare cases you may develop a local allergy, if you observe irritation or redness please stop using and the reaction should subside shortly. **

Will it Stop the Itching?

In most cases EczeMate is very effective at reducing and eliminating the itch. **


Where Can I buy EczeMate?

You can buy EczeMate directly on our website. This will ensure you are getting the best quality, preservative free and 100% natural product.  You may have seen us in stores such as Whole Foods, Walgreens, Walmart and others, however we moved on to sell directly to consumers to improve quality of shipping and customer service we can deliver to our users. **

Can I use EczeMate if I Have Food Allergies?

EczeMate is safe to use even if you have food allergies. **

How Long Do I use it for?

We recommend a steady treatment of 7-14 Days when you first begin using EczeMate.  For best results, EczeMate must be present on effected areas at all times during the treatment period. You can re-apply the ointment as many times as necessary as it will be absorbed by the skin, rubbed off on clothing or bedding throughout the day. Always ensure that you have a fresh application before bedtime. **

What can I do to see improvement faster?

We recommend to minimize exposure to water, sun and any chemicals during treatment. Water: Bath times should be minimal during initial treatment to allow EczeMate to fight bacteria and begin the healing process. We recommend 2-5 min bath times/shower or less if possible. **

How Long does it take to receive EczeMate?

US and Canada buyers typically receive EczeMate within 10 days of ordering based on your geographical location. We email your tracking number as soon as your order ships. International deliveries vary in time, however most arrive within 1-5 weeks depending what part of the earth you are located. **

Where Is It Manufactured?

We manufacture EczeMate in Southern Florida and package it at a wonderful FDA approved facility in Tennessee. **

How can I share my story and inspire others?

Please email us at to share your story and inspire others to not lose hope. We offer wonderful gifts and other opportunities to those that are willing to share. **

I am currently using Steroids or immune modulators. Can I use EczeMate?

Please contact us so Dr. Nedostupenko can recommend the best approach to easing off steroid creams or immune modulators. Also, please watch Candelas Video as her son is over 100 days steroid free as of now. **

Can I use my lotions during Treatment?

Yes. However! If you plan on using your lotion or moisturizer over the area where EczeMate was applied, you will quickly see that it will simply be necessary as one of the unique properties of EczeMate is that it will keep your skin well hydrated and itch free. **

Are the videos real?

Yes. All videos are of real patients. Everyone you meet on our website or Social Media channels were kind enough to share their experience with EczeMate. We always encourage people to share their stories to inspire others not to give up hope and show people that there is a product that works for eczema sufferers. **

If I am unsatisfied with the product, how do I return it?

Should you be unsatisfied with your results, you may return the product to us for a full refund. Please email us at and we will process your return request. Simple as that.
Can I use it along with other drugs?

Yes. You can take your usual medications. EczeMate is all you will need to clear your eczema. **

Types of Eczema?

  • Atopic Eczema
  • Atopic Dermatitis
  • Seborrheic Dermatitis
  • Contact Dermatitis
  • Nummular or Discord Eczema
  • Hand eczema
  • Stasis eczema
  • Dermatitis Herpetiformis
  • Neurodermatitis


**These claims have not been clinically proven or evaluated by the FDA.


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*Results may vary